Jay Coughlan

Programmer and Game Designer

JayCoughlan@protonmail.com

Checkfront - Software Developer

Worked on both backend and frontend of our highly available booking platform Part of an Agile team with developers, product managers, and designers to create new features Participated in code reviews with the team to ensure high quality and performant code

Stakeholder Notify Script

This is a tool I made to automatically reach out to customers who had reported a bug when that bug had been resolved. Our process at Checkfront when a bug was reported by customers was to verify it’s validity, then either create a new ticket or find an existing ticket...

Checkfront - Technical Support Analyst Lead

Developed and documented TSA processes both with and without external teams Trained customer facing teams on bug ticket creation in Jira and troubleshooting GetYourGuide Facilitated learning and 1-on-1 sessions with TSA team members

Fenris Publishing - Gameplay Developer

Built using Unity3D Built, developed, and tested gameplay mechanics (including player controls, enemy AI, environment, and menu UI) as a part of a four-person team Managed development tasks alongside full-time work

Neon Roar

I am currently working on a new video game project, Neon Roar, with some like-minded individuals at Fenris Publishing. The game is a retro-style love letter to early sega genesis games, such as Golden Axe, Gradius, and Contra. The game features four different characters, each with a unique style of...

Zephyr Sprint Setup Script

I made this tool while working as a QA Automation Developer. Our processes every other week required us to mirror the tickets taken on by the development team each sprint in Zephyr. This was so we could use Zephyr to adequately track QA testing and assign new or existing tests...

Checkfront - Jr QA Automation Developer

Worked with development team to provide QA support Developed and supported tools for automating the Zephyr workflow Engaged in deployment responsibilities for nightly deploys

Checkfront - Technical Support Analyst

Used advanced troubleshooting and debugging to solve escalated customer issues Provided support and for internal team-members Worked on and published bug fixes in the Checkfront platform

Checkfront - Technical Support Specialist

Worked with clients to troubleshoot their system and provide unique recommendations Lead our Internal Documentation Update project on Confluence Used Jira to keep track of system bugs, improvements, and feature requests

Shaw Cable - eCare TSR

Strong communication with different team members Troubleshooted technical issues with customers Dealt with many different devices and configurations Quickly learned tools and skills for better troubleshooting and resolution steps Kept track of issues and incidents using Case Management ticketing system

Cave Flier

Cave Flier was our final industry project for BCIT. During these three weeks, we were tasked with coding a Virtual Reality game using Unity3D and GoogleVR platforms for our client, Ace3DFX. The game was a flight simulator where the player would use their phone’s accelerometer to steer their way through...

H261 Compression

As a part of my Advanced Digital Processing option at BCIT I learned about various compression techniques on video, image, and audio files. This project was designed to teach me basic compression on image files in a style similar to .JPEG. In the above image you can see the original...

Dashboard Application

The team I worked with at Absolute Software was the hosting operations team, and one of the problems we had was that there were so many dashboards showing us details and statistics about our various systems, we often couldn’t keep up. Switching between these dashboards and refreshing them took time...

Password Updater

Among my responsibilities at Absolute Software I was tasked with designing and building a powershell script that connected to a list of windows servers and check their local passwords against a password repository. The script took the following steps: Read the list of inputted cnames and divided them into an...

Absolute Software - Junior Systems Administrator

Developed and updated dashboard application Worked with servers and server applications Developed Powershell scripts to manage passwords on systems Compared various products and handled business communications for potential use

Skippy's Gold

Skippy’s Gold was a five week term project me and five other programmers worked on. This was the first large project I worked on with a team of programmers, instead of a team with assorted skills and abilities. Our theme for the project was mobile thinking games, and the result...

Moon Child

Moon Child was the first game project I worked on as a part of my course at Vancouver Film School. Me and a team of three other’s worked together to design, plan, and build the entire game, including art assets, visual effects, code, level, and sound. The game was inspired...